Benefits of 2-1-1

Benefits of 2-1-1

 

Benefits of 2-1-1 for Residents:

Ø Provides an easy to remember three digit number

Ø Links new residents to the community and helps them access services

Ø Prevents the loss of life through suicide/homicide or abuse

Ø Helps keep families intact

Ø Contributes to the overall well-being of caller and their families

Ø Eliminates confusion and frustration about where to go for help

Ø improves access to health and human services

Ø Provides information about emergency shelters and evacuation during storms/disasters

 

Benefits of 2-1-1 for Businesses:

Ø reduced time spent by employees on researching resources for themselves or their families during work hours, thereby improving productivity

Ø provides managers and human resource professionals with a toll to help employeesexperiencing personal issues

Ø provides 2-1-1 as a central resource to assist employees with issues such as child andelderly care assistance, resulting in a decrease in absenteeism

Ø the ability to offer employees being laid off a source of local support andinformation

Ø provides a major resource in support of Employee Assistance Programs

Ø information, support and resources before and after a disaster

Ø online marketing/advertising opportunities (over 150,000 annual web hits)

 

Benefits of 2-1-1 for Municipalities:

Ø 24-hour access to help for city residents

Ø helps minimize the effects of homelessness and crime on your neighborhoods

Ø improves community planning – call statistics, unmet needs, gaps in services

Ø helps to reduce expensive non-emergency calls to 911

Ø provides assistance and information to residents before and after disasters

Ø provides information about municipal services

Ø improves productivity and reduces absenteeism among city employees

Ø provides relief on city employees who accept calls from residents in need

 

Benefits of 2-1-1 for Non-Profits:

Ø avoids inappropriate calls to agencies that use staff time

Ø provides information and referrals that help them help their clients

Ø provides emotional support and counseling when non-profits are closed

Ø provides an easy to remember number to teach clients to call when faced with issues

Ø maintains a community calendar of all events and professional trainings

Ø disseminates information/messages to over 660 non-profit agencies

Ø provide training for staff who answer phones

Ø provides need and referral data specific to agency or service area

Ø collects feedback/data from agencies reflecting community needs and shares with funders


Baptist Health South Florida
Brown & Brown
Brenner Real Estate Group
Community Care

Canon
Calvin Giordano
City & Shore
Envision Web Development
Eye on south FL
Florida Power & Light
Greenspoon Marder
Hoffman's Chocolates Chocolates

JM Family Enterprises
Jim Moran Foundation
Kip Hunter Marketing
LifeStyle Media Group
Memorial Healthcare
Ok Generators
Publix
Sav

Sun Sentinel
SunTrust
The Signature Grand
Salah Foundation